Frequently Asked Questions (FAQ)

What’s the difference between 'Surprise Pick Ups' mode and 'Preset Intervals'?

In 'Surprise Pick Ups' mode you can program the max/min pick up time plus the number of pick ups and the app takes care of the rest. The app will tell you the average amount of rest, but you'll be surprised with the length and the timing of each pick up.

In 'Preset Intervals' mode you set the pick up duration and the steady pace duration and the app configures the number of pick ups based on your workout duration. In this workout you will alway have the same length for a pick up and steady pace, e.g. 2 minutes hard effort for the pickup and 3 minutes for the steady pace (rest pace).

How should I set my location services to get a good GPS signal?

If available in your iPhone settings, we recommend setting the location services option to 'While In Use'. This provides the most accurate GPS signal. We will not be tracking your location until you begin recording a workout. We will stop tracking your location once you finish recording your workout. Moreover, none of the data is stored, during the workout or after. See privacy details for more information.

What if I don't get a strong GPS signal?

Make sure that GPS usage is enabled as 'While In Use' in Location settings and that your device has a clear view of the sky, away from buildings, trees, or other obstructions. The app provides a banner notification before each workout alerting you of the GPS signal accuracy. It will display as 'Weak GPS signal.' It can sometimes take a minute or two for the device to acquire a strong signal from the satellites.

What happens if the recorded data is wrong?

Occasionally, GPS issues will cause your PacePlay workout to be recorded incorrectly, leaving gaps in the data and making pace or distance less accurate. Good data depends on the strength of the device's GPS signal and can also be affected by an obscured view of the sky. Letting the device sit for a minute or two to acquire a strong GPS signal before recording can help record better data.

Can I sync my activities with Strava or Apple Health?

Currently the PacePlay app operates as a standalone app. If you want to track your statistics in Strava, Apple Health or another app, you'll need to concurrently run that app.

Is there an Apple Watch app?

Currently the PacePlay app is available in iOS only and therefore can be used with iPhones and iPads. We are actively considering building an Apple Watch app. If this is something you'd find valuable, please let us know at getpaceplay@gmail.com.

Is there an Android Phone app?

Currently the PacePlay app is available in iOS only and therefore can be used with iPhones and iPads. We are actively considering building an Android Phone app. If this is something you'd find valuable, please let us know at getpaceplay@gmail.com.

Can I use the app indoors?

Yes! PacePlay works great indoors or outdoors. The only difference is that indoors your distance and pace recordings will not register correctly in the app.